Traeger issued a voluntary recall (click to go to the official recall site) of their Flatrock griddle that was released earlier this year. The recall covers all Flatrock units manufactured before October 2023.
The potential problem with the units is the burner control knob can be incorrectly labeled, which can lead to the griddle unintentionally being left on. Traeger is providing customers with instructions on how to inspect their Flatrock, and a replacement control knob is necessary. There is no charge for the new knob and it an easy installation that should take less than 5 minutes.
If you have a Flatrock, go to the official website for further instructions.
Traeger addressed the financial implications to their company of the recall in an SEC filing. They estimate that it will impact operating results by $3 million to $4 million, which they’ll recognize in Q4 2013.
The expenses stem from an approximately $2 million to $3 million revenue hit from product returns, and the net coming from costs related to recall charges, inventory write-offs, logistics and rework, and estimated legal costs. Based on their estimated costs, they still reiterated their full-year guidance that they previously issued.