Traeger made a surprising statement recently when they said they were going to stop selling products on their website. They were big on direct-to-consumer business going back a handful of years, so it marked a major shift in their thinking.
They moved away from selling direct because of the cost and complications with delivering a big, heavy, metal grill. As someone that’s received many dented or scratched grills through the years, I understand this concern. Back when I bought a Traeger Pro 575, I purchased it from Home Depot to avoid any shipping problems and to make return easier if I needed to.